How to change your password and sign-in email

You change both your password and your sign-in email yourself in Settings, in the Login and security section. Both changes require your current password.

Changing your password

1. Open Settings and the Login section.
2. Under Change password, fill in the Current password.
3. Enter the New password (at least 8 characters) and repeat it in the New password again field.
4. Click Change password. You will see Your password has been changed.

Forgotten password

• On the sign-in page: enter your email and click Forgot password. You receive a link to set a new password.
• In the panel: in Settings, click Send a link to set a new password.

You will find the link in your inbox within a few minutes. If it does not arrive, also check your Spam or Promotions folder.

Changing your sign-in email

1. Under Change email, enter the New email and your Current password.
2. Click Send confirmation.
3. A confirmation link arrives at the new email (sometimes at the old one too). Click it.
4. From that moment you sign in with the new email. Until then, the old one applies.

Where invoices and notifications go

Your sign-in email is only your way into the panel. Invoices go to the Billing email in Company and billing. You add other addresses for notifications in the Language and notifications section. If you want us to write to the new sign-in email, keep Send our notifications to the new email too ticked when you change it (on by default, shown to the account owner). The contact email changes once you confirm the new email.

Every team member has their own sign-in. If a colleague forgot their password, they should use Forgot password with their own email.